Luxury Car Buyers Are Going Online
In a year when auto sales are stable but healthy, one area posting strong growth numbers is luxury cars. Strong
Posts Tagged 'customer service'
Best online and in-store experiences among the wealthy
As part of its first installment of the Luxury Multichannel Engagement Index (LMEI) survey, the New York-based Luxury Institute
Richemont Retail Academy. No more poor customer service in China?
The French luxury group Richemont (Jaeger-LeCoultre, Van Cleef & Arpels, Montblanc, Vacheron Constantin and Shanghai Tang) opened a “retail academy”